Privacy Policy

Effective Date:  10 oct 2025

At Hevora Fragrance, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email address, phone number, shipping and billing address.

  • Payment Information: Credit/debit card details or other payment method information.

  • Order Information: Products purchased, order history, and preferences.

  • Website Usage Data: IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and delivery.

  • Communicate with you regarding your orders, promotions, and updates.

  • Improve our website, products, and services.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Shipping, payment processing, or marketing services.

  • Legal Authorities: If required by law or to protect our rights.

4. Cookies and Tracking

We may use cookies and similar technologies to:

  • Enhance website functionality and user experience.

  • Track visitor behavior for analytics and marketing purposes.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

To exercise these rights, please contact us at info@hevorafragrance.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@hevorafragrance.com
Phone: +971 56 549 9666
Address: Damascus Street, behind Dhe Swagat Café, Al Qusais 2, Dubai